Shipping
Where do you ship?
We currently ship to the 48 contiguous U.S. states. We do not ship to Alaska or Hawaii at this time.
How much does shipping cost?
Shipping is free on all orders within our delivery area.
How long does delivery take?
Estimated delivery is 3–7 days. This is an estimate and not a guaranteed delivery date; actual delivery times may vary.
Assembly
Is assembly required?
Yes, but it's tool-free and takes just a few minutes to set up.
Colors
What colors are available?
This cat house is available in Green and White.
Order Tracking
How do I track my order?
Once your order ships, you'll receive a shipping confirmation email. If tracking information is available for your order, it will be included so you can follow your package's progress.
Returns & Refunds
What is your return policy?
Return or refund requests must be submitted within 30 days of delivery. Please see our Return & Refund Policy for full details.
Can I return an item if I simply change my mind?
Change-of-mind returns are not accepted. Please contact us before sending any item back — items sent back without prior authorization may not be accepted or processed.
Contact
How do I get in touch?
Email us anytime at contact.veslow@gmail.com and we'll be happy to help.